Privacy Policy for Dot Hell

Dot Hell (“we,” “us,” or “our”) respects your privacy and is committed to complying with relevant privacy regulations, including our use of Microsoft Ads for tracking and advertising. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website (“Site”). By using our Site, you consent to the practices outlined in this Privacy Policy.

Information We Collect

1. Personal Information You Provide

•When you make a purchase, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and shipping and billing addresses. Payment details are securely processed by third-party providers and are not stored on our servers.

2. Automatically Collected Information

•We collect data about your device, browsing behavior, and usage patterns, including IP address, browser type, pages viewed, and time spent on our Site.

3. Cookies and Tracking Technologies

•Our Site uses cookies and similar tracking technologies to enhance user experience, monitor Site performance, and support marketing. We work with third-party services like Microsoft Ads to track interactions and provide targeted advertising.

Use of Microsoft Ads

1. Targeted Advertising

•Microsoft Ads helps us provide relevant ads based on your interactions with our Site, such as browsing behavior and purchase history.

2. Conversion Tracking

•We use Microsoft Ads to track actions like purchases, which allows us to measure the effectiveness of our advertising campaigns.

3. Remarketing

•Data collected by Microsoft Ads may be used for remarketing to display ads reminding you of products or services you may be interested in.

How We Use Your Information

The information we collect is used to:

1. Provide Services

•Process orders, handle inquiries, and provide customer support.

2. Personalize Content

•Offer tailored product recommendations and promotions based on your preferences.

3. Marketing Communications

•Send updates and marketing messages, including through Microsoft Ads, if you have opted in to receive them.

4. Analytics and Improvement

•Monitor Site usage and improve our services and customer experience.

5. Legal Compliance

•Fulfill legal obligations and protect our legal rights.

Sharing Your Information

We do not sell personal data. However, we may share your information with:

1. Service Providers

•Third-party vendors, such as Microsoft, who assist with advertising and analytics.

2. Legal Compliance

•To comply with legal obligations, court orders, or regulatory requests.

3. Business Transfers

•In the event of a merger, acquisition, or sale of assets.

Security Measures

We use appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. Access to personal information is restricted to authorized personnel, and we implement industry-standard security practices.

Consumer Privacy Rights (GDPR and CCPA)

If you reside in the European Union or California, you have certain rights under GDPR and CCPA regarding your personal data, including the right to access, correct, delete, or restrict processing of your data. You may also opt out of data sharing for targeted advertising purposes.

To exercise your rights, please contact us at [email protected] or call +1 (877) 574-2464. Verification of identity may be required.

Microsoft Ads Opt-Out

1. Opt-Out of Targeted Advertising

•You may opt out of personalized advertising from Microsoft Ads by visiting Microsoft’s privacy settings at https://account.microsoft.com/privacy/ad-settings.

Children’s Privacy

Our Site is intended for users aged 18 and older. We do not knowingly collect information from children under 13. If we become aware that we have inadvertently collected such information, we will promptly delete it.

Contact Information

For any questions about this Privacy Policy or if you wish to exercise your privacy rights, please reach out to:

Dot Hell

1684 Parkhills Ave, Los Altos, CA 94024, USA

Phone: +1 (877) 574-2464

Email: [email protected]

This Privacy Policy ensures that Dot Hell protects your privacy and provides transparency regarding the use of data with Microsoft Ads.